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Luís Naves
HR process management: what are they and how can you structure them?
Process Management
What are business processes?
Before talking about processes in the Human Resources department, it is necessary to understand what business processes are, in a general context.
Business processes are a set of steps carried out by companies to achieve their objectives, within each sector. These processes can range from purchasing materials, through the production of a product, to hiring procedures in the human resources department, for example.
In practice, a business process must define who will execute each activity, what tools will be used in each one, the guidance for execution, and what the expected result is for each activity.
Most sectors of a company or institution already have processes that are developed in daily operations. Even if these processes are not documented, their existence is of great importance, and documenting them will make them more transparent and accessible to all stakeholders.
The aggregation of all subprocesses and the respective orchestrations of functional activities into a flow that shows the movement and the order in which they are executed is what we call a process flow, according to the Guide to the Business Process Management ABPMP BPM CBOK V4.0.
Process management in HR
There are six types of processes in the HR sector, which are:
1. Provision
The provision stage is the moment of obtaining a workforce and talent for the company. Here, processes such as HR planning, recruitment and selection, and onboarding are involved.
2. Application
In the application stage, job and task modeling and the evaluation of performance and results generated by employees are carried out.
3. Compensation
As one of the factors that determine employee satisfaction within a company, compensation processes are essential and involve defining salaries, benefits, and incentive programs.
4. Development
Development processes are those aimed at mapping and providing training and development opportunities for employees.
5. Maintenance
Retaining talent is important for saving organizational costs and preventing disruptions for teams. Among the maintenance processes are labor relations, safety, and quality of life at work.
6. Monitoring
Monitoring activities is fundamental to supporting decision-making in the human resources sector. Monitoring processes include record-keeping activities, database maintenance, attendance and productivity controls, social balance sheets, and auditing.
Technology working for the HR sector
All these processes can benefit and gain productivity through the implementation of technology. This is because these tools allow for time optimization, better organization of information, and reduce the likelihood of human error in processes. In this way, using technology to your advantage can bring great benefits to your organization.
Want to know how? Talk to our team of experts: www.pitang.com/contato
