Privacy Policy
We at Pitang Agile IT are committed to safeguarding your privacy and protecting your data.
At Pitang, privacy and information security are part of how we develop technology, conduct projects, and build relationships with people.
This Privacy Policy explains, clearly and objectively, what data we collect, why we use this information, and what your rights are as a data subject.
By browsing our websites, participating in events, filling out forms, or using our services, you agree to the terms described in this Policy.
Pitang recognizes that your privacy is very important, so we take every possible measure to protect it.
This document was written in a simple and accessible way, with several examples of data collection and use, so that you can read and understand how we use your data to offer you a safe and comfortable experience when using the services we provide to you.
This Policy is divided as follows to make it easier to understand:
1. What data do we collect?
The data collected varies depending on your interaction with Pitang.
Browsing data
When you visit our website, we may automatically collect information such as:
IP address
browser and device type
pages visited
browsing time
approximate location
cookies and digital identifiers
This data helps us improve your experience, understand how the site is used, and enhance our content and services.
Data provided by you
When filling out forms, downloading materials, contacting us, or participating in events, we may collect:
name
email
phone number
company
job title
company segment
city and state
interests related to our solutions and content
Relationship data
We may also record interactions made with us, such as:
email opens and clicks
event participation
material downloads
responses to campaigns and surveys
contact history with our teams
2. How do we use your data?
We use your data to:
respond to contacts and requests
provide content and materials
send communications about technology, innovation, products, services, and events
improve your experience on our channels
personalize content and campaigns
analyze browsing and performance metrics
comply with legal and regulatory obligations
protect our environments and operations
Pitang does not sell personal data.
3. Legal bases for processing
We process personal data based on the grounds provided by the LGPD, including:
consent
legitimate interest
contract performance
compliance with a legal obligation
regular exercise of rights
When necessary, we will request your consent in a clear and transparent manner.
4. Data Sharing
Your data may be shared with partners and vendors who support our operations, always in compliance with security and confidentiality requirements.
This may include platforms such as:
cloud hosting and infrastructure
analytics and metrics
marketing automation
CRM
events
communication and customer service
Examples of tools that can be used:
Google Analytics
Google Cloud
RD Station
Microsoft
Goal
event and automation platforms
We may also share data when necessary to:
compliance with legal obligations
requests from competent authorities
protection of Pitang's rights
5. Cookies and browsing technologies
We use cookies to improve your experience, understand browsing behavior, and personalize content.
Cookies can be:
essential for the website's operation
analytical and performance
functional
advertising and marketing
You can manage your cookie preferences directly in your browser or through our consent banner.
Cookies
“Cookies” are identifiers that we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and how many people access them.
6. International data transfer
Personal data processed by Pitang is processed and stored in data centers located in Brazil (São Paulo). We do not carry out international transfers of personal data.
Should this change, for example, due to the hiring of new suppliers or services with processing outside the country, this policy will be updated and we will adopt the safeguards required by the LGPD (art. 33) prior to any transfer.
7. How long do we store the data?
We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, while complying with:
legal obligations
regulatory requirements
fraud prevention
regular exercise of rights
Retention periods may vary depending on the type of data and the relationship maintained with Pitang.
8. Your Rights as a Data Subject
You can, at any time:
Confirm the existence of data processing
Access your data;
Correct incomplete or outdated information
Request anonymization or deletion
Revoke consents
Request transfer
Object to certain treatments
Request data sharing information
Whenever possible, we will respond to requests in a simple, transparent, and prompt manner.
9. Information Security
We adopt technical and organizational measures to protect your personal data against:
Unauthorized access
Misuse
Loss
Change
Leaks
Our practices include access controls, monitoring, internal security policies, and best practices aligned with the market.
Even so, no digital environment is entirely free of risk. That is why we also recommend that you practice good security habits on your devices and accounts.
10. Contact and Privacy
In case of doubts, requests related to the LGPD, or data privacy, please contact us.
Your legitimate requests will be addressed within 5 (five) business days. If your request is particularly complex or if you have made multiple requests, we will notify you and keep you updated on the progress of your request should it require more time than anticipated in this section.
Email: contato-lgpd@pitang.com
Data Protection Officer (DPO): Fabiana Leonel
Pitang
Cais do Apolo, 222 – 13th floor
Bairro do Recife – Recife/PE
ZIP Code: 50030-230
11. Updates to this Policy
This Policy may be updated periodically to reflect improvements in our processes, regulatory changes, or new features in our services.
We recommend checking this page periodically to keep track of any updates.
Updated on 05/01/2026
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